We, at Ind Matrimony and our affiliated companies worldwide (hereinafter collectively referred to as “Ind Matrimony”), are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy (“Policy”) describes how Ind Matrimony collects, uses, discloses, and transfers personal information of users through its websites and applications, including through www.indmatrimony.com mobile applications and online services (collectively, the “Platform”).

This Policy applies to those who visit the Platform, or whose information Ind Matrimony otherwise receives in connection with its services (such as contact information of individuals associated with Ind Matrimony including partners) (hereinafter collectively referred to as “Users”). For the purposes of this Privacy Policy, “You” or “Your” shall mean the person who is accessing the Platform.

1. Secure Transactions

We use a secure server (SSL encryption) for credit card transactions to protect the credit card information of our users/members. Online payment on indmatrimony.com is 100% secure. Your credit card information is entered using SSL Technology and 128 Bit Encryption on a Secure Server, which is one of the highest levels of security provided by websites/portals.

2. Information You Provide

We gather information from members and users who apply for the various services our site offers. There are two types of information that members/users submit: Public and Private.

Public Information

• Ind Matrimony may collect your personal information such as name, email address, date of birth, mobile number, mother tongue, password, country, state/nationality, gender, current location, city, pin code, marital status, height, occupation, income, etc.
• When you complete your profile, you can share additional information such as personality details, family details, contact address, photos, and videos. You may allow us to access your camera or photo album for content upload. Some information may be considered sensitive, such as ethnic origins, religious beliefs, sub-caste, physical or mental conditions. By providing this information, you consent to our processing of it.
• Information typically included in a matrimonial profile, including educational qualifications, current employment, income, photographs, visa and work status.
• Information about the services you use and how you use them, including log and location information.
• Personal information collected through surveys or forms, if you choose to participate.
• Documents related to age, address, income, etc., for verification purposes.
• Information from your communications with Ind Matrimony or other members.
• Automatic technical information collected through cookies about your system and interaction with the Platform.

Children

To use the Platform, you must be at least 18 years old (or older if required by local law). If under 18 or the age of majority in your jurisdiction, you must use the Platform under parental or guardian supervision.

Private Information

Private information is any data that allows others to contact a member/user outside the Platform. This includes email address, credit card number, password, mailing address, and contact number. Ind Matrimony also allows members to submit information on behalf of others (children, siblings, relatives, wards, friends). If someone does not wish their information to be displayed, they may request removal with supporting evidence.

3. Use of Information

• Public Information: Displayed to other users for matchmaking purposes. Users can update or modify this information through their accounts.
• Private Information: Used to provide assistance in finding an ideal life partner. Emails may be sent to you by Ind Matrimony, but your private information is never disclosed to others. Financial information is confidential and used only for billing. All other private information is kept secure and confidential, unless disclosure is required by law.

4. Sharing and Security

Ind Matrimony does not sell, rent, or loan your personal information unless required by law. We use SSL encryption and 128 Bit secure servers for credit card transactions to ensure maximum security.

5. Data Protection Officer / Grievance Officer

For complaints or grievances regarding your personal information, you may contact our Grievance Officer via email at the contact provided on the Platform.